phpMyFAQ – No longer an alternative to kiwitrees’ FAQ module

phpMyFAQ – No longer an alternative to kiwitrees’ FAQ module

Back in 2013 I published a series of articles here on the subject of using phpMyFAQ (pMF) as an alternative to webtrees’ FAQ module. It seemed to offer a more comprehensive solution to adding FAQ pages to a web site than the basic module available in kiwitrees.

Well, sadly it has now been necessary to remove those posts, and STRONGLY recommend that anyone who followed those directions remove the product from their website.

I must immediately explain that there is nothing wrong with pMF. It remains an excellent and highly popular product. The difficulty comes when using it within kiwitrees, in an iframe, as my original posts recommended. The issue is one of security, and is explained on the pMF web site here.

It should still be possible to use it outside of kiwitrees (perhaps linked via an “extra menu”), but that would then require your members to have a separate login to their kiwitrees one.

kiwi
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10 Comments
pab

pab » 8 Sep 2015 »

Is there now a need to review the kiwitrees FAQ module for appearance, presentation, or necesssity in light of this? I have few FAQs and the module seems daft when there is only a short list of Qs and the As are already displayed on the same page … why is there a need to click on a Q to find the A? There is no dropdown list of Qs when FAQ is a menu item – it takes to a new window of its own unlike other top level menus which have dropdowns to specific items.

(I know I have not worded this clearly!)

    kiwi

    kiwi » 8 Sep 2015 »

    pab
    Yes, I’ve already started. 🙂 You can see current thoughts here: http://www.our-families.info/module.php?mod=faq&mod_action=show

    I wouldn’t agree with the idea of separate pages for each Q&A and a drop down menu though. How would you universally define “a short list of Qs “; and what if some of them only require a short answer? Surely not a whole page to display that? For that you can easily use the simpl_pages module anyway.

jacoline » 8 Sep 2015 »

I do not have any users at my phpmyfaq beside me. And I use 2 different logins! So I am not sure I understand the issue!

    kiwi

    kiwi » 8 Sep 2015 »

    jacoline
    What is the link to your installation of phpMyFAQ? Does it exist inside an iframe?

pab

pab » 8 Sep 2015 »

kiwi, I like your current thoughts and the style and behaviour of this!

pab

pab » 9 Sep 2015 »

Can the CONTACT menu/module just become one of the HELP/FAQ … by default the 1st FAQ?

    kiwi

    kiwi » 9 Sep 2015 »

    I wouldn’t be keen to restrict flexibility in that way. But I see where you are coming from, and there is an alternative – I might even try this myself.

    You could use ‘extra-menus’ to create a new “Help” menu, with Contacts and FAQs as two sub-menus.

      kiwi

      kiwi » 9 Sep 2015 »

      See our-families.info for example.

      It needs more testing though. Not sure if putting Contacts as a sub-menu loses the embedded links that tell you what page the visitor was on when the contact was sent.

        kiwi

        kiwi » 10 Sep 2015 »

        I was correct in my concern. Making “Contact” a sub-menu breaks the possibility of including the information “This message was sent while viewing the following URL: xxxxxx” in the message, and I can’t see any way to resolve that.

        So, whilst you ‘can’ add it as a sub-menu, you need to do that with this knowledge. I like that information being there, so have removed the temporary experiment from my own site now,

        The alternative that would work is your original suggestion, but that would require merging the content of the ‘Contact” module (complex) with the FAQ module (also complex). Not something I would attempt for (IMHO) very little gain.

pab

pab » 11 Sep 2015 »

Thanks for looking into this – my curiosity is satisfied and I bow to your wisdom 😉

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