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    Topic:   Server time  

    This topic contains 19 replies, has 3 voices, and was last updated by kiwi kiwi 1 year, 6 months ago.

    Viewing 15 posts - 1 through 15 (of 20 total)
    • Author
      Posts
    • #6302
      macalter
      macalter
      Participant

      551 posts

      My servers are in California, 3 hours behind me. Why in the Admin Panel do they show time as 2 hours AHEAD? That would put them somewhere in the Atlantic Ocean. UTC time shows 2 hours behind putting them in midWest USA (PST). (Not sure what UTC is or guess more accurate, didn’t understand the definition)

      -----
      Kiwitrees:
      "A-D connections 3.3.1"
      PHP 7.0 Fast CGI

      "The Royals 3.3.1"
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 11.0;  Firefox 56.0
      [updated: 07 Oct 2017]

      #6303
      kiwi
      kiwi
      Keymaster

      1575 posts

      There are a number of things that might cause that. Some at your end, some at the hosting end. Some physical facts (not all servers are where you think they are in today’s connected world) and some due to web host practices.

      But the most common issue to check first is at your end. Look in Administration > Site administration > Server information. Search for and report back here the setting you have for the item “Default timezone

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6304
      macalter
      macalter
      Participant

      551 posts

      time_zone SYSTEM

      I do have an email in to Dreamhost too. They redid their control panel and I can’t find the info where the servers are. Just know they cannot be ahead of my time. There’s only Newfoundland time after mine, until you reach UK (land).

      -----
      Kiwitrees:
      "A-D connections 3.3.1"
      PHP 7.0 Fast CGI

      "The Royals 3.3.1"
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 11.0;  Firefox 56.0
      [updated: 07 Oct 2017]

      #6306
      kiwi
      kiwi
      Keymaster

      1575 posts

      I didn’t say give us “time_zone”. I said: “Default timezone“ Search the information page for exactly that text.

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6308
      macalter
      macalter
      Participant

      551 posts

      default timezone America/Los_Angeles, which is where the servers are. So, should be 3 hours BEHIND my time. Actually, I was mistaken, it’s now reading midnight Client, 2pm server. That’s A LOT more than I originally told you. UTC is 9am.

      -----
      Kiwitrees:
      "A-D connections 3.3.1"
      PHP 7.0 Fast CGI

      "The Royals 3.3.1"
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 11.0;  Firefox 56.0
      [updated: 07 Oct 2017]

      #6309
      kiwi
      kiwi
      Keymaster

      1575 posts

      Change the Default timezone to your local zone.

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6310
      macalter
      macalter
      Participant

      551 posts

      Where is this done? Are you saying Default time is Client time? Even if it is, it should be out by 3 hours (behind), not ahead

      -----
      Kiwitrees:
      "A-D connections 3.3.1"
      PHP 7.0 Fast CGI

      "The Royals 3.3.1"
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 11.0;  Firefox 56.0
      [updated: 07 Oct 2017]

      #6311
      kiwi
      kiwi
      Keymaster

      1575 posts

      I’m not saying anything as such because I don’t know what is wrong with your system. Kiwitrees only reports what it reads from the server.

      You need to change the server’s Default Time zone, which means changing the php.ini file, either your self if you have that permission, or by using a .htaccess file if your host prefers / allows that, or by asking your web host to change it.

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6377
      macalter
      macalter
      Participant

      551 posts

      Was just looking at the Admin Panel > Changes. The times noted are correct. Hence my raising this again. How can the 3 times be reading my server and be incorrect but the Change Log be correct? No purpose displaying incorrect times.

      Server time — May 11, 2016 – 9:25:38 p.m. >>> THIS S/B 4.25 PM
      Client time — May 11, 2016 – 7:25:38 a.m. >>>> THIS S/B 7.25 PM
      UTC — May 11, 2016 – 4:25:38 p.m >> no idea what this should be

      Change log: (last change made)
      2016-05-11 16:16:18 accepted F619 >>> THIS IS CORRECT AS IT’S 3 HOURS BEHIND

      -----
      Kiwitrees:
      "A-D connections 3.3.1"
      PHP 7.0 Fast CGI

      "The Royals 3.3.1"
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 11.0;  Firefox 56.0
      [updated: 07 Oct 2017]

      #6378
      kiwi
      kiwi
      Keymaster

      1575 posts

      Sorry, but I still can’t help. This is a server issue. Either persuade your web host to investigate or ignore it.

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6379
      macalter
      macalter
      Participant

      551 posts

      But how is it a server issue?

      The server times at California were confirmed correct by Dreamhost. They confirm too that they show me being 3 hours ahead.

      The Change Log (Admin) show correct time (24 hour). Further more, the Last change on a record is showing correctly too. Hence I don’t see how those 3 times are from the server.

      It’s only the 3 at the top of the Admin Panel that are way off.

      -----
      Kiwitrees:
      "A-D connections 3.3.1"
      PHP 7.0 Fast CGI

      "The Royals 3.3.1"
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 11.0;  Firefox 56.0
      [updated: 07 Oct 2017]

      #6380
      kiwi
      kiwi
      Keymaster

      1575 posts

      Sorry, but I still can’t help. It’s inconsequential, not bothering any other user, and I have more important issues to look at.

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6385
      kiwi
      kiwi
      Keymaster

      1575 posts

      Did you ever try what I suggested in posts #6309 and #6311 of this thread? Did it make any difference? Just interested.

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6386
      macalter
      macalter
      Participant

      551 posts

      My reply back was asking how is this done and what impact will this have on all other times/dates? (Which are correct)

      -----
      Kiwitrees:
      "A-D connections 3.3.1"
      PHP 7.0 Fast CGI

      "The Royals 3.3.1"
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 11.0;  Firefox 56.0
      [updated: 07 Oct 2017]

      #6387
      kiwi
      kiwi
      Keymaster

      1575 posts

      To which I answered:

      You need to change the server’s Default Time zone, which means changing the php.ini file, either your self if you have that permission, or by using a .htaccess file if your host prefers / allows that, or by asking your web host to change it.

      As to the rest, I don’t know because I can’t replicate your problem. You’ll only find out by trying.

      Nigel
      My personal kiwitrees site is www.our-families.info
    Viewing 15 posts - 1 through 15 (of 20 total)

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