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    Topic:   Safari-MAC display problems  

    This topic contains 13 replies, has 3 voices, and was last updated by kiwi kiwi 9 months, 4 weeks ago.

    Viewing 14 posts - 1 through 14 (of 14 total)
    • Author
      Posts
    • #6911
      clandav
      clandav
      Participant

      121 posts

      I’ve just been told by an occasional user that she has had some display problems on my site ‘for some time’. She describes the problem as ‘menu icons at top overwriting first few lines of Welcome text (i.e. top of the HTML Block) on Home Page and similar over-write at top of some other pages eg. List Individuals and Place Hierarchy’.
      She is using Safari on a MAC. I have no means of reproducing the problem but I see something similar was reported by macalter a couple of months ago on the Colors theme under Safari. You appear to have fixed that problem with some temporary code that you – I think – intended to include in the last release, but if it is the same problem I have to report that it still seems to be there. No-one else has reported this problem to me but I don’t have many MAC users. I can’t really ask this elderly lady user to experiment with changing browsers on her MAC because she is not at all technically aware – simply using a system that has been set up for her. My standard theme, by the way, is webtrees.

      Thanks in advance for any suggestions.

      Ron in France
      Website: http://www.clan-davies.org/webtrees/
      kiwitrees 3.3.0; PHP 7.0.18; MySQL 5.6.35 ;

      #6912
      macalter
      macalter
      Participant

      534 posts

      Yes, I did have the same problem. I don’t have the 3.2.1 file offline so not sure if I still am using the code. My Colors is okay in 3.2.2 so assume you “built-in” the code fix. My Royals 3.2.1 has the fix added extra.

      -----
      Kiwitrees:
      "A-D connections 3.3.0 (rev)"
      PHP 5.6.29 Fast CGI

      "The Royals 3.3.0.."
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 10.1.1 (11603.2.5);  Firefox 53.0.2
      [updated: 22 May 2017]

      #6913
      clandav
      clandav
      Participant

      121 posts

      Ah! I thought the problem was reported pre-3.2.1 but from what you say it should be resolved if I upgrade to 3.2.2 – is that right Nigel? I plan to do that after the weekend when there will be fewer youngsters milling around my office!

      Ron in France
      Website: http://www.clan-davies.org/webtrees/
      kiwitrees 3.3.0; PHP 7.0.18; MySQL 5.6.35 ;

      #6914
      kiwi
      kiwi
      Keymaster

      1431 posts

      Ron

      Do the upgrade, as you should anyway.and in the meanwhile I’ll check if I put the fix into the webtrees theme as well as colors. I suspect not. If I didn’t it’s easy for you to add.

      You should be able to test it if you view your site using an iPad, as it’s Safari browser has much the same deficiency’s as the desktop version.

      Nigel

      My personal kiwitrees site is www.our-families.info

      #6919
      clandav
      clandav
      Participant

      121 posts

      Have now upgraded to 3.2.2. Did you check to see if the fix was made to webtress theme Nigel? If not could you please let me the fix.

      {You should be able to test it if you view your site using an iPad}

      I feel rather like a Luddite to admit it, but I don’t have an iPad – I’m afraid we’re an Apple-free household! Although I must admit Microsoft are coming very close to losing our loyalty, so maybe soon …

      Ron in France
      Website: http://www.clan-davies.org/webtrees/
      kiwitrees 3.3.0; PHP 7.0.18; MySQL 5.6.35 ;

      #6921
      kiwi
      kiwi
      Keymaster

      1431 posts

      Have now upgraded to 3.2.2. Did you check to see if the fix was made to webtress theme Nigel? If not could you please let me the fix.

      The fix wasn’t added to any core code. I’m still looking for a better solution. But the one provided to mac does work (it just spoils a recent “improvement” that works in all other browsers 🙁 ) The fix is described in https://kiwitrees.net/forums/topic/colours-theme-woes-2/#post-6519. Just read “webtrees’ theme wherever colors is mentioned in the discussion.

      For further general info about customising themes see https://kiwitrees.net/customising-themes/

      Nigel

      My personal kiwitrees site is www.our-families.info

      #6922
      macalter
      macalter
      Participant

      534 posts

      I would think that with only a few Mac users, adding the fix to the core code could be potential for your Windows users having problems. Having the mystyle.css folder that doesn’t get overwritten is ideal way of having the fix for Colors (Mac).
      Guess the only “catch” would be that if a new Mac user downloads kiwitrees, they need to know to add the fix.
      Not sure what “improvement” I’m missing so not worrying 🙂 yet.
      BTW: I only added the fix to Colors, Not tried the others.

      -----
      Kiwitrees:
      "A-D connections 3.3.0 (rev)"
      PHP 5.6.29 Fast CGI

      "The Royals 3.3.0.."
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 10.1.1 (11603.2.5);  Firefox 53.0.2
      [updated: 22 May 2017]

      #6928
      clandav
      clandav
      Participant

      121 posts

      I have added the lines to mystyle.css under webtrees theme and have asked the user who had the problem to check it out. My concern is that I don’t know what the ‘improvement’ is that is ‘spoiled’ under other browsers. I can’t immediately see any problem under Chrome (but as you have seen from my last post I’m not too observant these days! Can you please help me to identify it so that I can determine the likely impact for others in catering for this (so far only one) Safari/MAC user.
      Thanks in advance.

      Ron in France
      Website: http://www.clan-davies.org/webtrees/
      kiwitrees 3.3.0; PHP 7.0.18; MySQL 5.6.35 ;

      #6929
      kiwi
      kiwi
      Keymaster

      1431 posts

      It’s not an issue to be concerned about. It’s an appearance change I like, but it seems it’s a bit too advanced yet for some browsers. Next release I’ll probably remove it and instead just include it on my own site until browsers improve.

      It concerns the positioning of the footer on various pages in relation to long and short contents. It is explained to some extent by the images included in this post here: https://kiwitrees.net/forums/topic/internet-explorer-scroll-bar-not-working/#post-6676

      Nigel

      My personal kiwitrees site is www.our-families.info

      #6930
      clandav
      clandav
      Participant

      121 posts

      Thanks for clarifying that Nigel. I can live with that and as my MAC/ Safari has just confirmed that all is now well, I shall leave the fix in place. Can I assume that you will include it in the core code for the Webtrees theme in the next release?

      Ron in France
      Website: http://www.clan-davies.org/webtrees/
      kiwitrees 3.3.0; PHP 7.0.18; MySQL 5.6.35 ;

      #6931
      clandav
      clandav
      Participant

      121 posts

      Sorry …. ‘my MAC/Safari’ should read ‘ my MAC/Safari user’

      Ron in France
      Website: http://www.clan-davies.org/webtrees/
      kiwitrees 3.3.0; PHP 7.0.18; MySQL 5.6.35 ;

      #6932
      macalter
      macalter
      Participant

      534 posts

      The fix code I’m using is related to the header, not footer. The menu icons ride up and block the page title. I think my older post had images.

      -----
      Kiwitrees:
      "A-D connections 3.3.0 (rev)"
      PHP 5.6.29 Fast CGI

      "The Royals 3.3.0.."
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 10.1.1 (11603.2.5);  Firefox 53.0.2
      [updated: 22 May 2017]

      #6933
      kiwi
      kiwi
      Keymaster

      1431 posts

      The fix code I’m using is related to the header, not footer. The menu icons ride up and block the page title. I think my older post had images.

      I know. Ron’s issue is exactly the same as yours. It results in a mangled header, but it is caused by code designed to manage the position of the footer.

      Nigel

      My personal kiwitrees site is www.our-families.info

      #6934
      kiwi
      kiwi
      Keymaster

      1431 posts

      Can I assume that you will include it in the core code for the Webtrees theme in the next release?

      No, don’t assume. Check the change list for each release to confirm what changes / fixes are included.

      Nigel

      My personal kiwitrees site is www.our-families.info

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