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    Topic:   New installation of 3.2.1  

    This topic contains 6 replies, has 3 voices, and was last updated by kiwi kiwi 1 year ago.

    Viewing 7 posts - 1 through 7 (of 7 total)
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    • #6349

      spefairb
      Participant

      3 posts

      I’m having trouble getting 3.2.1 going.
      I have gone through the prerequisites, and gone through the screens that asked me to create an administrator.
      The next screen shows this:

      PHP Fatal error: Call to a member function getClientIp() on null in C:\inetpub\wwwroot\kiwitrees\includes\session.php on line 350

      Looking through the forum it looks like I should go to the login page, but when I do I get this:

      PHP Notice: Trying to get property of non-object in C:\inetpub\wwwroot\kiwitrees\includes\functions\functions_print.php on line 284
      PHP Notice: Undefined index: in C:\inetpub\wwwroot\kiwitrees\library\WT\Tree.php on line 161
      PHP Fatal error: Call to a member function preference() on null in C:\inetpub\wwwroot\kiwitrees\includes\functions\functions_db.php on line 1371
      PHP Fatal error: Call to a member function getClientIp() on null in C:\inetpub\wwwroot\kiwitrees\includes\session.php on line 350

      Any help is appreciated.

      Thanks in advance.

      #6350
      kiwi
      kiwi
      Keymaster

      1443 posts

      Hi, and welcome to kiwitrees.

      Can you look at your database (using phpmyadmin, or cPanel, or whatever tool you have access to) and post a list of the tables that have been created please.

      Can you also confirm the version of PHP and MySQL your installation uses.

      Nigel

      My personal kiwitrees site is www.our-families.info

      #6394

      spefairb
      Participant

      3 posts

      Thanks for your fast response Nigel.
      The versions are:
      PHP – 5.6.20
      MySQL – 5.7.12

      The created tables :
      kt_block
      kt_block_setting
      kt_change
      kt_custom_lang
      kt_dates
      kt_default_resn
      kt_families
      kt_gedcom
      kt_gedcom_chunk
      kt_gedcom_setting
      kt_hit_counter
      kt_individuals
      kt_ip_address
      kt_link
      kt_log
      kt_media
      kt_message
      kt_module
      kt_module_privacy
      kt_module_setting
      kt_name
      kt_news
      kt_next_id
      kt_other
      kt_placelinks
      kt_places
      kt_session
      kt_site_access_rule
      kt_site_setting
      kt_sources
      kt_user
      kt_user_gedcom_setting
      kt_user_setting

      #6395
      kiwi
      kiwi
      Keymaster

      1443 posts

      Thanks for that detail. Unfortunately all of it points to a “normal” installation, and I cannot reproduce the issue on any of my systems.

      But you are not the only person to report it. So something strange is happening. See this thread: https://kiwitrees.net/forums/topic/3-2-1-install-error/

      Roy will at least be pleased to know he is no longer the only person to experience this. Perhaps with two of you involved we can identify the cause.

      Pleaser try this possibility. (No guarantees, but Roy mentioned that it helped his issue). Replace the file admin_trees_manage.php in the kiwitrees root directory with the one in the attached zip folder. Then start a completely fresh installation. To do that just delete the file config.ini.php in your folder kiwitrees/data/. It is not necessary to delete the database, and you can re-use the same one.

      Nigel

      My personal kiwitrees site is www.our-families.info

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      #6401
      Roy
      Roy
      Participant

      108 posts

      “spefairb”

      1. Try going to “your website name/admin.php” .
      2. Log in
      3. Make sure all module permissions (menus, tabs, widgets, sidebars, reports and resources) have not defaulted to “Show to Managers”.
      4. If so, reset them to “Show to Visitors”.
      5. Log off and try to access site again. If now working, reset permissions as actually desired.

      Roy

      #6483

      spefairb
      Participant

      3 posts

      Sorry it’s taken me so long to get back to this. I tried both actions, but neither got me past that same error.
      It’s been a long time since I played in PHP, but I’ll roll up my sleeves and see if I can resolve. I’ll post back here if I do get it solved.
      Wish me luck!

      #6484
      kiwi
      kiwi
      Keymaster

      1443 posts

      but I’ll roll up my sleeves and see if I can resolve.

      The quickest solution might be to allow me access to your installation. Is that possible? I’d need access to your server. If possible, email me the details (admin@kiwitrees.net).

      Nigel

      My personal kiwitrees site is www.our-families.info

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