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    Topic:   Census Assistant  

    This topic contains 2 replies, has 2 voices, and was last updated by pab pab 10 months, 3 weeks ago.

    Viewing 3 posts - 1 through 3 (of 3 total)
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    • #6875
      pab
      pab
      Participant

      105 posts

      I have been using CA for several thousand records without problem.
      Since 3.2.2. I sometimes (RARELY) spend ages adding details to a new shared note only to find that at the end of the process they are lost and only a blank shared note is shown. This only seems to happen on long entries – almost as if some buffer has been filled up. Is there a limit?

      Penguins Are Boss

      Apache 2.4.25; MariaDB 10.1.22; PHP 7.0.18

      http://bootesgowland.info

      #6876
      kiwi
      kiwi
      Keymaster

      1431 posts

      No limit, and even if there were you would still have the content up to the limit, not a blank entry.

      More likely that the clue is in your words “I sometimes (RARELY) spend ages adding details”. Perhaps a time-out on the server?

      You’ll need to look for something happening in the server (not kiwitrees) logs at the same date / time as the issue.

      Are you sure this has only happened since 3.2.2, or possibly that it is only recently that you have “spent age adding details”? I ask becasue no changes were made to any part of the CA code for 3.2.2 that I can recall.

      Nigel

      My personal kiwitrees site is www.our-families.info

      #6877
      pab
      pab
      Participant

      105 posts

      Thanks. Glad to rule out a kt reason and I’ll look to the server logs/settings. I’ve not checked this on my home testing server where I have full control … so I suppose I should … !

      Penguins Are Boss

      Apache 2.4.25; MariaDB 10.1.22; PHP 7.0.18

      http://bootesgowland.info

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