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    Topic:   Blanked-out record  

    This topic contains 1 reply, has 2 voices, and was last updated by kiwi kiwi 1 year, 2 months ago.

    Viewing 2 posts - 1 through 2 (of 2 total)
    • Author
    • #6149

      534 posts

      I joined Q2433 (Francis Stephen LORRAINE(1708 – 1765) to his family (via Families tab) Q2918 (Leopold LORRAINE (11 September 1679 – 27 March 1729) + Élisabeth Charlotte d’Orléans.

      When the record refreshed, it went totally blank and froze. This is the experience I’ve had before, at random.


      "A-D connections 3.3.0 (rev)"
      PHP 5.6.29 Fast CGI

      "The Royals 3.3.0.."
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56
      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 10.1.1 (11603.2.5);  Firefox 53.0.2
      [updated: 22 May 2017]


      1431 posts

      Sorry, but I can only repeat what I’ve said before. This is a server issue that I cannot help with unless you or your web host can provide log entries or similar that point to something in the kiwitrees code that causes you (and no-one else) to experience this problem.


      My personal kiwitrees site is

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