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    Topic:   Blanked-out record  

    This topic contains 1 reply, has 2 voices, and was last updated by kiwi kiwi 1 year, 11 months ago.

    Viewing 2 posts - 1 through 2 (of 2 total)
    • Author
    • #6149

      436 posts

      I joined Q2433 (Francis Stephen LORRAINE(1708 – 1765) to his family (via Families tab) Q2918 (Leopold LORRAINE (11 September 1679 – 27 March 1729) + Élisabeth Charlotte d’Orléans.

      When the record refreshed, it went totally blank and froze. This is the experience I’ve had before, at random.



      MacOS: 10.11.6  (El Capitan)
      Browsers (mac): Safari  Version 11.0.2;  Firefox 57.0.4
      "A-D connections 3.3.3" [private]
      PHP 7.0 Fast CGI
      mySQL server: 5.1.56

      "The Royals 3.3.3" <>
      PHP 7.1 Fast CGI
      mySQL server: 5.1.56

      [updated: 10 Mar 2018]


      1607 posts

      Sorry, but I can only repeat what I’ve said before. This is a server issue that I cannot help with unless you or your web host can provide log entries or similar that point to something in the kiwitrees code that causes you (and no-one else) to experience this problem.

      My personal kiwitrees site is
    Viewing 2 posts - 1 through 2 (of 2 total)

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