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    Topic:   3.2.1 install error  

    This topic contains 9 replies, has 2 voices, and was last updated by kiwi kiwi 1 year, 7 months ago.

    Viewing 10 posts - 1 through 10 (of 10 total)
    • Author
      Posts
    • #6221
      Roy
      Roy
      Participant

      122 posts

      Nigel:

      Traveling and tried to update to 3.2.1 on 2 local installs. Received the same error on both when loading them the first time (see attached). The same result from three different browsers.

      Any ideas about what might be wrong?

      Rolled one install back as I need it for a presentation to some members of a family later this week.

      Thanks.

      Roy

      Apache 2.4.27  PHP 7.19 MariaDB 10.2.8

      Attachments:
      #6224
      kiwi
      kiwi
      Keymaster

      1595 posts

      At a guess something related to the menu changes in this version.

      Is there any more / different information in the server error log file?

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6225
      Roy
      Roy
      Participant

      122 posts

      Nigel:

      There was no Apache or MySQL log references. There was a PHP error though, see attached.

      Thanks.

      Roy

      Apache 2.4.27  PHP 7.19 MariaDB 10.2.8

      Attachments:
      #6228
      kiwi
      kiwi
      Keymaster

      1595 posts

      OK, had a chance to look at the files now.

      The error is happening when the system tries to establish the database session records. This is code I updated in this release so it would be compatible with PHP 7+. But it should be (is for everyone so far) backwards compatible too.

      What version of PHP are your installations running?

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6229
      Roy
      Roy
      Participant

      122 posts

      Nigel:

      Using PHP version 5.6.16

      Roy

      Apache 2.4.27  PHP 7.19 MariaDB 10.2.8

      #6230
      kiwi
      kiwi
      Keymaster

      1595 posts

      OK, that shouldn’t be a problem. I’ve got a local test site running 5.6.17 and that works OK. The difference between that and 5.6.16 is immaterial.

      I do however see something interesting in the images you have attached.

      In your first post the main error is described a being s in session.php line 350.

      In post #6225 the error messages refer to the error in line 327 of session.php.

      Line 327 of that file on the previous release (3.2.0) and line 350 on the latest release (3.2.1) are essentially the same. So that suggests either that you have the same error in both the old and new kiwitrees version; or that your upgrade was incomplete and you have mixed versions of some files.

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6274
      Roy
      Roy
      Participant

      122 posts

      Nigel:
      Since the fix for creating a tree has been fixed, I upgraded the local server and did a clean install of 3.1.2. It is working fine on MySQL 5.7.1, Apache 2.4.18, and PHP 5.6.19. I tried just before the create tree fix and was about to report that bug.

      Just for information, earlier I did several updates and attempted one clean install using PHP 5.6.16. The updates always resulted in the same fatal error. The clean install failed because of the create tree bug. The error report from the last update attempt is attached for your info.

      Anyway, everything is working fine now. Thanks for all the help.

      Roy

      Roy

      Apache 2.4.27  PHP 7.19 MariaDB 10.2.8

      Attachments:
      #6281
      kiwi
      kiwi
      Keymaster

      1595 posts

      Thanks Roy.

      So it looks like an issue specific to only PHP 5.6.16. This area of code is something that was updated by PHP in an early version of PHP 7, so that may bear some relation to it.

      Good to know in case anyone else experiences it, but beyond that not much we can do.

      Glad you’re running OK now though.

      Nigel
      My personal kiwitrees site is www.our-families.info
      #6295
      Roy
      Roy
      Participant

      122 posts

      Nigel:

      Was setting up a desktop as testbed for playing around with betas and new versions of software. Set up another WAMP install with Apache 2.4.8, MySQL 5.7.11, and PHP 5.6.19 and 7.0.4. Installed kiwitrees version 3.2.1 without any issues. Logging out, it did not go to the default page but some of the header and the footer was there. Reopening the page gave the same situation.

      The top of the attachment is the screen what both the one log off and the opening screen looks like. The bottom of the attachment is the resulting PHP error log.

      Any idea what is going wrong?

      Roy

      Roy

      Apache 2.4.27  PHP 7.19 MariaDB 10.2.8

      Attachments:
      #6298
      kiwi
      kiwi
      Keymaster

      1595 posts

      Any idea what is going wrong?

      I’m afraid I don’t, other than that it is exactly the same as your earlier error reports. That makes me wonder if it’s a wamp issue. But that would be a pure guess. I can’t reproduce the problem, and no-one else has experienced it, so I’m at a loss as to what to suggest.

      Nigel
      My personal kiwitrees site is www.our-families.info
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