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    #8690
    clandav
    clandav
    Participant

    123 posts

    Finally I’m able to report back on this one. Apart from being long out-of-date, the user’s Safari browser, as Nigel predicted, was corrupted. After numerous problems trying to update /replace her Safari, her Mac guru has installed Firefox for her and suggested she use that in future. All now works as it should. Not a very satisfactory explanation for Safari users – although there seems to be a clear message that if you don’t keep up to date with Safari releases – especially on older Mac hardware – you can get into quite deep trouble!

    Ron in France
    Website: http://www.clan-davies.org/webtrees/
    kiwitrees 3.3.0; PHP 7.0.18; MySQL 5.6.35 ;