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    #3172
    kiwi
    kiwi
    Keymaster

    1636 posts

    I used the home page create account link. The “user” (me) got the request to confirm but Admin (me) didn’t get notice of either prospective new user or when confirmed.

    Did you check your (and your mail server’s) spam filters?

    What settings do you have for :

    • Technical contact
    • Genealogy contact
    • webtrees reply address (just realised I need to change that!)
    • Is your admin account email address correct / valid?
    • Are there any reports in the kiwitrees log list relevant to these registrations?
    Nigel
    My personal kiwitrees site is www.our-families.info